Privacy Policy

Effective Date: September 2026
MagFlow.ai (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with us through our online inquiry forms.

1. Information We Collect
We only collect personal information that you voluntarily submit to us through our website's contact and consultation request forms. This information may include:

• Full name

• Work email address

• Company name

• Phone number

• Information regarding your service interests or project requirements

• Any additional details you provide in your message

We do not collect personal data passively through advertising pixels or third-party marketing trackers.

2. How We Use Your Information
The information you submit is used solely to conduct business communications with you. Specifically, we use your details to:

• Respond to your inquiries, consultation requests, and service questions.

• Prepare and deliver customized business proposals or service outlines.

• Coordinate initial discovery and advisory meetings.

We do not add your contact information to automated marketing newsletters, nor do we send unsolicited promotional campaigns.

3. Data Sharing and Third Parties
We do not sell, rent, trade, or share your personal information with third parties for marketing or commercial purposes.
Your information is accessible only to authorized Magnet Systems personnel who require the data to evaluate and respond to your inquiry. We will only disclose your information if required to do so by applicable law, regulation, or valid legal process.

4. Data Storage, Hosting, and Security
We implement reasonable administrative, technical, and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
Data submitted through our website may be transmitted and stored using reputable, enterprise-grade cloud infrastructure and hosting services (such as Google Cloud, Cloudflare, and secure encrypted servers). Because we operate across multiple jurisdictions, including the United Arab Emirates and India, your information may be processed and accessed by our team in either region strictly for the purposes described above.

5. Data Retention
We retain your contact details and correspondence only for as long as necessary to fulfill the operational purpose for which it was collected, such as evaluating your request, providing consulting proposals, or maintaining relevant business records. When data is no longer required, it is securely deleted or anonymized.

6. Your Rights
Depending on your jurisdiction, you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any incomplete or inaccurate data.

• Request the deletion of your personal data from our records.

To exercise any of these rights, please contact us using the information below.

7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. Any modifications will be posted on this page with an updated effective date.

8. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
Email: magflow@magnetsys.com